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Delete your account

Learn how to delete your account from ChatPub

Kai avatar
Written by Kai
Updated over a year ago

You can delete your ChatPub account by sending a message to support.

On iOS and Android

To delete your account, please follow the below steps:

  1. Open your ChatPub app

  2. Click on Settings

  3. Select Contact Us

  4. Send us a message for delete account request

Once we receive your message, it can take 7 business days to process your request. You will receive a confirmation reply once it's completed.

About your account data

When we receive a delete account request from you, all of the following data associated with your account will be deleted (including, but not limited to):

  • email

  • password

  • authentication method

  • user identifiers

  • display name

  • profile pictures

  • preferences and settings

  • chat history

  • uploaded files and images

If you have any questions about what type of data will be deleted or kept, please send us a message to [email protected] anytime. We're happy to help you out.

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